How we work
From enquiry to delivered cargo
A clear operating sequence from cargo brief to delivery, with the client-provider contract and Poseidon's coordination role defined from the start.
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01
You send the enquiry
Cargo, quantity, load and discharge ports or ranges, laycan and anything unusual about handling. An incomplete enquiry is still worth sending; we will come back with the gaps.
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02
We screen the counterparty
Before any commercial work starts we check the company, its jurisdiction and the parties behind it against applicable sanctions lists. Enquiries we cannot take are declined at this point rather than later.
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03
We build the provider shortlist
We approach owners, carriers and specialists whose assets, position and operating capability fit the requirement. The market approach is targeted and commercially comparable.
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04
You receive the options
We present available capacity, commercial indications, key exclusions and the operational trade-offs between the viable structures.
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05
We negotiate
Offers and counters run through us until main terms are agreed. We prepare positions, flag what is standard and what is not, and keep the exchange moving.
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06
You appoint the provider
The charter party, contract of carriage or service agreement is concluded directly between you and the selected provider. We coordinate the record of terms and required documentation.
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07
We coordinate execution
We coordinate nominations, notices, agents, specialists, documentation and material changes across the movement. During live execution, the coordinating contact is available 24/7.
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08
You pay the provider directly
The appointed provider invoices you for the work it performs. Poseidon receives an agreed commission from that provider and does not collect your freight or transport payment.
How the commercial structure works
You contract with the owner, carrier or specialist provider selected for the movement. That provider invoices you directly for freight, transport, handling or its other contracted services.
Poseidon is paid an agreed commission by the appointed provider. We do not receive or hold the money you owe for the physical movement, and we do not add a separate brokerage invoice to the client.
What we ask of you
- Accurate cargo data
- Weights, dimensions and quantities we can put in front of an owner
- A real window
- A laycan you intend to keep, or a clear statement that it is indicative
- Company information
- Enough to complete counterparty screening before work starts
- Timely decisions
- Indications move. An answer next week is often an answer to a different market
Response times
Acknowledgement
Same business day for enquiries received before 16:00 SGT
First reply
Within one business day
Desk hours
06:00 to 20:00 SGT, Mon to Fri
During a fixture
One named coordinator, available 24/7 while the movement is live
Worldwide cargo desk
Bring us the cargo and the route
Cargo, quantity, origin, destination and timing are enough to begin. We will assess the movement and respond within one business day.