Terms of business

1. Who we are

Poseidon Brokerage Services Pte. Ltd. is a private limited company incorporated in Singapore under UEN 202227284C, with its registered office at 207A Thomson Road, Goldhill Shopping Centre, Singapore 307640. Business operations are managed from Budapest, Hungary. References to "Poseidon", "we" and "us" are to that company.

Our services are offered to businesses and persons acting in a professional capacity, not to consumers. A person submitting instructions confirms that they are authorised to act for the named business.

2. When these terms apply

An enquiry is a request for assessment and does not oblige Poseidon to accept instructions or find a provider. These terms apply when a business submits an enquiry accepting them or otherwise instructs Poseidon after receiving or being directed to them. Poseidon's written acceptance starts the engagement.

A recap, charter party, service agreement or other transaction-specific written agreement overrides these terms to the extent of any inconsistency.

3. Our role

Poseidon acts as a broker and coordinator. We source vessel owners, carriers, freight operators and specialist logistics providers, coordinate commercial terms and support communication through execution.

Poseidon is not a carrier, does not own, operate, crew or manage vessels, and does not take custody of cargo. Contracts of carriage, charter parties and service agreements are concluded directly between the customer and the relevant provider. The provider invoices the customer directly and remains responsible for its contracted scope. Poseidon is not a party to that provider contract unless expressly agreed in writing.

4. Authority and market communications

Poseidon does not conclude contracts on a customer's behalf unless that authority is given in writing for a specific transaction. Indications, quotations and market information are given in good faith on the basis of information available at the time and are not offers capable of acceptance unless stated to be firm.

Market availability, schedules, rates and provider indications can change without notice. Poseidon does not guarantee that capacity will be available, that an indicated rate will remain open, or that a transaction will be concluded.

5. Customer information and instructions

The customer is responsible for the accuracy of the cargo, voyage and company information it provides. Weights, dimensions, quantities, packing details and dangerous goods classifications are relied on by owners, carriers and providers, and inaccuracy in them can create liability for the customer under the contract of carriage.

The customer must communicate material changes promptly, review commercial terms and documents before approval, and obtain the insurance, licences, permits and professional advice appropriate to its cargo and transaction.

6. Screening and lawful conduct

Poseidon screens counterparties before commencing work and may decline or discontinue any transaction without giving a reason. The customer agrees to provide the documentation reasonably required for that screening. Our approach is set out on the compliance page.

Each party must comply with applicable sanctions, anti-bribery, anti-corruption and trade-control laws. The customer must not use Poseidon's services to conceal a party, payment, cargo origin, destination or other transaction fact.

7. Commission and payment structure

Poseidon is paid an agreed brokerage or coordination commission by the appointed provider. The customer pays freight, hire, transport, handling and other provider charges directly to the provider under the relevant contract. Poseidon does not issue the customer a separate brokerage invoice and does not collect the provider's charges.

Poseidon does not hold customer balances or assets and does not receive or transmit client funds on behalf of any provider. The commercial and payment structure applies.

The provider presents its total commercial terms before appointment. The customer reviews and accepts those terms directly with the provider.

8. Confidentiality and website materials

Each party will keep the other's commercial information confidential, save where disclosure is required by law, by a regulator, or to counterparties and service providers to the extent necessary to perform the transaction.

The website and its original text, design and materials belong to Poseidon or its licensors. They may be used for internal business evaluation but may not be republished or commercially exploited without permission.

9. Electronic communications and payment fraud

The parties may communicate and approve terms electronically. Each party is responsible for protecting its systems and verifying unusual instructions. A change of bank account or payment beneficiary must be verified through previously established contact details. Poseidon will not ask a customer to route a provider's freight or transport payment through Poseidon.

10. Liability

Poseidon provides brokerage and coordination services with reasonable skill and care. Poseidon is not liable for the acts, omissions, solvency or performance of any owner, carrier, operator, agent or logistics provider, whether or not introduced by Poseidon.

To the extent permitted by law and subject to any applicable requirement of reasonableness, Poseidon is not liable for loss of profit, loss of business, loss of contract or any indirect or consequential loss. Poseidon's aggregate liability arising out of or in connection with a transaction is limited to the fees and commission it earned on that transaction.

Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited.

11. Events outside reasonable control

Neither party is liable for delay or failure caused by an event outside its reasonable control, including port closure, congestion, severe weather, war, sanctions change, government action, labour disruption, communications failure or provider incapacity. This does not change payment obligations already due.

12. Ending an engagement

Either party may end Poseidon's engagement by written notice, subject to any transaction-specific agreement and rights already accrued. Poseidon may suspend work immediately where screening cannot be completed, instructions may be unlawful, required information is withheld, or continuing would create material legal or reputational risk.

13. No professional advice

Nothing provided by Poseidon constitutes legal, tax, insurance, regulatory or investment advice. Website guides describe general market practice and are not a substitute for advice on the customer's contract or circumstances.

14. General

If a provision is invalid or unenforceable, the remaining provisions continue in effect. A failure or delay in enforcing a right is not a waiver. No person other than Poseidon and the customer has a right to enforce these terms under the Contracts (Rights of Third Parties) Act 2001.

15. Governing law

These terms and any dispute arising out of them are governed by the laws of Singapore, and the parties submit to the exclusive jurisdiction of the courts of Singapore.

16. Changes

These terms may be updated for future engagements. The version accepted or otherwise provided when Poseidon accepts the relevant engagement continues to govern that engagement unless the parties agree otherwise in writing.

Last reviewed 26 July 2026